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The Oaks Club ("The Oaks Club," "we," "us," or "our") is committed to respecting your privacy and security. We provide this Privacy Policy to make you aware of our privacy practices and to inform you about the way your information is collected and used. Please read the following to learn more about our privacy practices (the "Privacy Policy").

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Scope Of This Privacy Policy

This Privacy Policy applies to our interactions with you across various platforms, including the below (collectively, the "Services"):

• Website and Mobile Applications: This includes any interaction you have with our website at www.theoaksclub.com  and any associated mobile applications.
• Membership Services: When you join The Oaks Club, we may collect personal information from and about you.
• Events and Club Activities: When you participate in golf, tennis, social, or other events and activities at The Oaks Club, we may collect personal information from and about you.
• Phone, Text, and Email Communications: Personal information may be collected when you communicate with us via phone, text, or email, such as call logs, email addresses, and the content of the communications.
• Online Forms: Personal information is collected when you complete online registration, reservation, or inquiry forms.
• Member Surveys: We may collect personal information when you participate in surveys we send to our members.

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Collection Of Personal Information

As further described below, we collect personal information directly from you and automatically through your use of the Services. To the extent permitted by applicable law, we may combine the information we collect from various sources.

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Personal Information We Collect Directly From You

While the personal information we collect varies depending upon your use of the Services and our interactions with you, in general, we may collect the following personal information directly from you:

• Contact Information: We collect your name, postal address, email address, telephone number, and date of birth when you interact with us.
• Spouse and Family Information: We collect contact information for your spouse or domestic partner and, where applicable, other family members who are covered under your membership, including minor members.
• Account and Membership Information: When you register for or maintain a membership or account with us, we collect your name, email address, membership type, and any other information used in connection with your account.
• Payment and Financial Information: When you make a purchase or payment in connection with your membership, you may be required to provide financial information. Such information is securely processed and stored by our third-party payment processors. For more information regarding the payment processor's privacy practices, please review the policies provided by such provider.
• Communications and Interactions: When you submit a form, send an email, place a call, or otherwise communicate with us, we collect and maintain a record of your contact details, communications, and our responses.
• Survey Responses and Feedback: If you participate in our member surveys or questionnaires, we collect your responses and feedback, and any other information you choose to provide.
• Preferences: We also may collect information about your preferences, including communications preferences and facility or activity preferences.

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Personal Information We Collect Automatically

We and our third-party providers automatically collect personal information related to your use of the Website, including using cookies and other similar technologies. The personal information we may automatically collect includes the below categories of information (collectively, "Usage Data"):

• Device and Browsing Information: When you visit the Website, we may collect IP address, browser type, domain names, access times, date/time stamps, operating system, language, device type, unique ID, Internet service provider, referring and exiting URLs, clickstream data, and similar device and browsing information.
• Activities and Usage: We also collect activity information related to your use of the Website, such as information about the links clicked, searches, features used, items viewed, time spent within the Website, and other activity and usage information.
• Location Information: We may also collect or derive general location information about you, such as through your IP address.

For more information about our use of cookies and other similar technologies, please see the "Use of Cookies and Other Technologies" section below.

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Use Of Personal Information

We use your personal information for various purposes, including:

• Membership Services: To administer, manage, and provide membership services, including processing applications, renewals, and member account management.
• Club Operations: To facilitate and coordinate club activities, golf and tennis reservations, social events, and other club facilities and programs.
• Transaction Management: To manage and fulfill transactions, including tracking and processing payments and charges to member accounts.
• Website and Application Support: To allow you to maintain your account, provide and operate the Services, communicate with you about your use of the Services, and respond to your inquiries.
• Member Communications: To send you administrative communications, club news, event information, and other materials related to your membership and the Services, including via email and text message. If you do not wish to receive certain communications from us, you may opt out at any time by contacting us, or by following the unsubscribe and update preference instructions in the communication. Please note that even if you opt out of promotional communications, we may still send you transactional and administrative messages about your membership.
• Member Surveys: To send surveys to our members to gather feedback and assess member satisfaction, and to improve our facilities, programs, and services.
• Analytics and Improvement: To better understand how members access and use the Website and participate in club activities, and for other research and analytical purposes, to develop and improve the Website and our offerings, and for internal quality control purposes.
• Targeted Advertising: To deliver personalized content and advertisements to members and prospective members, including through the use of cookies and similar technologies such as Google Ads and Facebook Pixel, and to measure the effectiveness of our advertising campaigns. Please see below for further information regarding how to exercise your right to opt out of certain cookie-based advertising through our cookie preference settings.
• Security and Protection of Rights: To protect the Services and our business operations; to prevent and detect fraud, unauthorized activities and access, and other misuse; and where we believe necessary to investigate, prevent, or act regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third party, or violations of our policies.
• Compliance and Legal Process: To comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; to respond to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request, whether formal or informal, from law enforcement or a governmental authority.
• Auditing and Internal Operations: To conduct financial, tax, and accounting audits; to assess our operations, privacy, security, and financial controls; and to maintain appropriate business records and enforce club policies and procedures.

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Sharing Of Personal Information

We may share your personal information for the purposes described above and as follows:

• Vendors and Service Providers: We may disclose the personal information we collect to service providers who perform functions on our behalf, such as IT and website hosting, payment processing, marketing and advertising, customer support, data storage, and legal and accounting counsel.
• Advertising and Analytics Partners: We may disclose your Usage Data to our advertising and analytics partners, including Google and Meta (Facebook), to facilitate the delivery of targeted advertising and to analyze the use of our Website. For more information see the "Use of Cookies and Other Technologies" section below.
• In Support of Business Transfers: If The Oaks Club or any of its assets are acquired, merged with, or otherwise transferred to another entity, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may disclose or transfer the personal information we have collected with or to that other entity.
• Compliance and Legal Obligations: To comply with our legal and compliance obligations and to respond to legal process, such as subpoenas, court orders, and other lawful requests by regulators and law enforcement.
• Security and Protection of Rights: Where we believe doing so is necessary to protect us, our rights and property, or the rights, property, and safety of others, or in connection with litigation and other legal claims or proceedings in which we are involved.
• Aggregate and Deidentified Information: We may use, disclose, and otherwise process aggregate and deidentified information related to our business and the Website for analytics, research, development, and other purposes.

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Use Of Cookies And Other Technologies

A cookie is a small data file that certain websites write to your device when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you have visited. The only personal information a cookie can contain is information you supply yourself.

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We and our third-party providers use cookies, pixel tags, and other technologies to collect Usage Data. We may allow third parties to collect this Usage Data on our behalf and to retain and use this Usage Data themselves. We use this Usage Data to, for example, analyze and understand how you access, use, and interact with our Website; to identify and resolve bugs and errors; to assess, secure, protect, optimize, and improve the performance of the Website; for marketing and advertising purposes; and to personalize content on the Website.

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Cookie Banner and Your Choices. When you visit our Website, you will be presented with a cookie banner that allows you to accept or reject non-essential cookies. You may update your cookie preferences at any time through the cookie settings on the Website. Please note that if you reject or disable certain cookies, some features of the Website may not function as intended.

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We use the following third-party cookies and similar technologies on our Website:

• Google Analytics: We use Google Analytics to help us analyze traffic patterns and improve our Services. Google Analytics uses cookies and similar technologies to collect Usage Data about your interactions with the Website. This information is transmitted to and stored by Google. For more information on how Google processes information collected through Google Analytics, please visit: https://www.google.com/policies/privacy/partners/. You may opt out of Google Analytics data collection by installing the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
• Google Ads: We use Google Ads to deliver advertisements to members and prospective members. Google Ads uses cookies to serve ads based on your prior visits to our Website. You may opt out of personalized advertising by visiting https://www.google.com/settings/ads.
• Facebook Pixel: We use the Facebook Pixel (provided by Meta Platforms, Inc.) to measure the effectiveness of our advertising campaigns and to deliver relevant advertisements to members and prospective members on Facebook and Instagram. The Facebook Pixel collects information about your activity on our Website, which may be shared with Meta. For more information on how Meta processes this information, please visit: https://www.facebook.com/privacy/policy/. You may opt out of Meta's use of this data for advertising purposes through your Facebook account settings or by visiting https://www.facebook.com/help/568137493302217.

• Cross-Device Tracking: We and our providers may use the information we collect about you within the Website and on other third-party websites and services to help us and these third parties identify other devices that you use (e.g., a mobile phone, tablet, other computer, etc.) to interact or engage with us or the Services.

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Do Not Track

Currently, the Website does not recognize all "Do-Not-Track" requests. You may, however, disable certain tracking by disabling cookies at your browser level or through the cookie preference settings on our Website.

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Security

We take information security seriously and use reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access. Member personal information is stored on our local servers, which are maintained with appropriate security controls. Unfortunately, no security system can be guaranteed to be 100% secure. Accordingly, we cannot guarantee the security of your information and cannot assume liability for improper access to it.

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Children's Privacy

The Oaks Club recognizes the importance of protecting the privacy of children. We may collect personal information from or about members who are under the age of 18 (such as minor members of a family membership). We do not knowingly collect personal information from non-member children in connection with our Website or online services. If we learn that we have inadvertently received personal information from a child in a manner inconsistent with this Privacy Policy, we will take commercially reasonable efforts to promptly delete that information. Parents or legal guardians who have questions about the personal information of a minor member are encouraged to contact us using the contact information below.

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Retention

Personal information is retained no longer than necessary to fulfill the purposes for which it was provided or collected, unless a longer retention period is required or permitted by applicable law (such as tax, accounting, or other legal requirements).

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Links To Other Websites

For your convenience, we may provide links to other websites and web pages that we do not control. We are not responsible for the privacy practices of any websites or pages not under our control and we do not endorse any of these websites or pages, the services or products described or offered on such sites or pages, or any of the content contained on those sites or pages.

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Modification

We may update this Privacy Policy from time to time to reflect changes to our privacy practices, and when we do, we will update the "Last Updated" date at the top of this Privacy Policy. If we make material changes, we will provide prominent notice (such as through a notice or banner or, where feasible, via email to our members). Your continued use of our Services after the "Last Updated" date constitutes your acceptance of the changes. If you do not agree to the changes, you should contact us or discontinue your use of the Services.

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Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

The Oaks Club

301 MacEwen Drive, Osprey, FL 34229